Terms of service

The service

KV Travel is a hosted workspace for quoting, reservations, documents, and related travel operations. Features depend on the plan you choose and on modules we make available. We may change, add, or retire features. We do not promise that a particular supplier, rate, or booking will be available through the product. You remain responsible for the travel you sell and for the documents you issue to guests.

Accounts and workspaces

You must give accurate account information and keep sign-in credentials confidential. Each workspace is a separate tenant. You are responsible for the users you invite and for what they do in the workspace. You must not share access in a way that lets another company use your subscription as if it were their own, except through features we provide for that purpose, such as an agency relationship you configure.

Trials, plans, and fees

Public plans and any trial length are described on the plans page. A trial is for evaluating the service. Unless a plan says a card is required, we do not ask for payment details to open a trial. Paid subscriptions renew for the period you select until you cancel. Fees are the amounts shown at signup or in an order form we both accept. Taxes may be added where the law requires. If a payment fails, we may suspend the workspace after notice.

Acceptable use

You will not:

• break the law, or help someone else to break the law, using the service;
• upload content you do not have rights to use, including personal information you have no lawful basis to store;
• probe, scan, or attack the service, or attempt to access another customer’s workspace;
• overload the service or bypass usage limits, except for a security test we have agreed to in writing;
• resell the service as a white-label product unless your plan includes that right;
• use the service to send unlawful or deceptive messages.

Your content

You keep ownership of the quotes, bookings, traveller records, files, and other content you submit. You give us a limited licence to host, copy, display, and process that content only so we can run, secure, and support the service for you. You are responsible for the accuracy of your content and for your own notices to travellers and staff. Our privacy policy explains how we handle personal information.

Our intellectual property

We own the KV Travel software, the marketing site, the brand, and the documentation. These terms do not sell you that intellectual property. We give you a non-exclusive right to use the service for your own travel business while your subscription or trial is active. You may not copy the product, reverse engineer it except where the law does not allow that limit, or use our brand in a way that suggests we operate your agency.

Confidentiality

Each party will protect the other party’s non-public business information and use it only to perform under these terms. Workspace content is your confidential information. This duty does not cover information that is already public through no fault of the receiving party, or that must be disclosed by law. If the law requires a disclosure, the receiving party will give notice when it is allowed to.

Disclaimers and liability

The service is provided on an “as is” and “as available” basis. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent the law allows. We do not warrant uninterrupted or error-free operation. Travel advice, prices, and guest documents produced in a workspace are yours, not ours.

To the extent the law allows, neither party is liable for lost profits, lost bookings, or other indirect or consequential damages. Our total liability arising out of the service in any twelve-month period is limited to the fees you paid us for the service in that period, or one hundred US dollars if you are still in a free trial. These limits do not apply to liability that the law does not allow us to limit, such as fraud or death or personal injury caused by negligence.

Suspension and ending the contract

You may stop using a trial at any time. You may cancel a paid subscription from the workspace or by contacting us; cancellation takes effect at the end of the period you have already paid for, unless the plan says otherwise. We may suspend or close a workspace if you materially breach these terms, if we must do so to meet the law, or if continued provision creates a security risk. Where it is reasonable, we will warn you first and let you export your content.

Changes to these terms

We may update these terms by posting a new version on this page. If a change is material, we will give workspace owners notice before it applies to a paid subscription. If you keep using the service after the new terms take effect, you agree to them. If you do not agree, you may cancel before that date.

Law and disputes

These terms are governed by the laws that apply where Kingdom Vision is established, without regard to conflict-of-law rules. The courts of that place have exclusive jurisdiction, except that either party may seek interim relief in any court that can grant it. Before filing a claim, the parties will try in good faith to resolve the dispute by contacting the other party and allowing a reasonable time to respond.

Contact

Questions about these terms can be sent through the contact page. Copyright complaints are handled under the DMCA / copyright notice.